911 Training/Presentation

LCDES is excited to invite you to an enlightening and empowering presentation featuring Brandi Powell, “The 911 Chaplain”, a dynamic leader and advocate for 9-1-1 Dispatcher wellness.

With over 15 years of emergency dispatch experience and 12 years of ministerial service, Brandi Powell bridges the demands of emergency response with the importance of spiritual and emotional well-being. A certified Law Enforcement Chaplain, Brandi is a respected professional at the forefront of raising awareness about the need for holistic wellness services in dispatch centers.

Brandi has shared her expertise at APCO Conferences across the country, including the 2024 Pennsylvania APCO Conference, and now, she’s bringing her powerful message directly to you.

You’ll Have Two Chances to Catch This Presentation!

📅 Dates: January 21, 2025 or January 23, 2025
🕒 Times: 0800-1530

📍 Location: Lebanon County Department of Emergency Services  – 1805 Cornwall Road, Lebanon, PA 17042
💲 Cost: FREE
🍴 Lunch Provided By: Prepared

Each presentation will feature 4 Mini Sessions designed to equip and inspire dispatchers:

• 0800-0945 – Triggers, Trauma, and Telecommunications – Overcoming Triggers, and Trauma in the Workplace
• 1000-1115 – Worst Case Scenario – Enhancing 911 Call-taking through Assistive AI.
• 1115-1230 – Lunch & Learn
• 1245-1400 – The Anchor Approach – Crisis Call Taking through Hostage Negotiation Skills.
• 1415-1530 – Grace Under Fire – Being Kind in an Unkind Environment.

This is an event you won’t want to miss! Whether you’re looking for tools to navigate workplace challenges or insights to enhance call-taking skills, Brandi’s sessions will provide practical strategies for success.

Reserve Your Spot Today!
Seating is limited, so RSVP by January 10, 2025

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